FREQUENTLY ASKED QUESTIONS
1. Are you a Custom box manufacturer Or trading company?
We are a professional custom box manufacturer.Our factory owns with advanced machines and skilled workers. With over 10 years of professional custom gift box packaging experience,we have been one of the leading gift box manufacturers and suppliers in China.
2. What information do I need to provide you for a quote?
Please provide information including box style, order qty, size(length*width*depth), surface finishing and the logo design you need to print,etc. But if you are not sure of what box style is good for you, please send inquiry with usage and our professional team will offer suggestions for you.
3. Are you able to offer competitive factory direct prices
Yes.absolutely! Our prices are always the best base on the same quality standard. Unlike some small household factories, we only supply excellent quality custom boxes packaging products at the most competitive prices but never compromise in quality! We look forward to a LONG term partnership with all customers.
4. How do I place an order?
It's pretty simple to order from us. Please go to Contact Us page to send inquiry via the WhatsApp, Email,Inquiry Form or even make a phone call to us. It would be highly appreciated if you could chat with us via WhatsApp Or Skype +86 171 699 16689.
5. How can I pay?
We accept various payment methods including TT(wire transfer), Paypal, Western Union or Moneygram,etc. Simply contact your sales representative for details.
6. What is the minimum order qty?
Normally MOQ is 1000pcs for custom boxes and custom bags but some products might require a higher MOQ. Please contact our sales representative for your inquiry.
7. Do you have some stock boxes or packaging items for wholesale?
We also offer some stock kraft mailer boxes,shipping carton, poly bag mailers,bubble mailers, jewellery boxes,clear plastic containers, etc which are without printing. It's good for clients who want a small lots like 100pcs, 200pcs,etc. Contact our sales guys for more information.
8. Why does it cost more for small qty order?
It's due to the moulding and printing set up cost. The more qty you order,the lower average unit cost is.
9. Do you ship internationally?
Yes,we ship to most countries around the world, if you are unsure about your country, just ask us.
10. Are you able to help find a best shipping solution for my order?
Yes we are able to help you get a best shipping solution for your order. No worries.
11. Do you have an artwork guide for us to prepare the design file?
Yes please click below for details.
• General artwork guide for all products.
• Artwork guide for digital print corrugated boxes
• General artwork guide for all products.
• Artwork guide for digital print corrugated boxes
12.What if I don't find the style of boxes and bags I want?
We are able to make a wide range of custom boxes and custom bags for our customers. But if you don't find the right style of boxes and bags on our site, please email us.
13. Are you able to do other custom printing products for us?
Besides custom printed boxes,custom bags and custom packaging, we are able to help our clients custom printing products like business cards,brochure/leaflets/flyers, greeting cards, custom stickers and labels,hangtags and paper cards,etc.
Please feel free to ask us. We are confident that we'll be able to help you.
Please feel free to ask us. We are confident that we'll be able to help you.
Any other questions, please do NOT hesitate to contact us.
